Frequently Asked Questions

How did the registration process change in Winter 2025?

Zoom and PayPal made some changes. The first step is the same: you enter your name, telephone number and email address. NEW is that you will be asked to enter “Billing information”: your name, street address, province and city. On completion of above you will be taken to the PayPal site to enter payment information. If you are choosing to pay using a credit card, rather than using a PayPal account, you will be asked to provide your address again. Because there are a couple of possibly confusing steps, we have prepared a short video of the process. You are advised to watch it.

What time do both the ZOOM and in person lecture series run?

All series commence at 10 AM (Eastern Time) and run until 12 noon.

When can I register for the next season’s lecture series?

Registration for the fall 2025 season will open in the spring.

How much do series cost?

In-person lecture series cost $48.00; those delivered via Zoom cost $40.00. We use the PayPal platform, but payment can be made using either your PayPal account OR a credit card.

How are lectures delivered?

Most lectures are offered on ZOOM. A link to join a lecture will be sent to you when you register, AND in reminder emails one day and then one hour before each lecture begins. ALWAYS KEEP AT LEAST ONE OF THESE EMAILS, or you may not be able to join the lectures. The links in the original email and all reminder emails for a particular series are exactly the same; any of them can be used to join any of the lectures in that series. This is your personal ticket, and it should not be shared outside your household.

What should I do if I have registered but don’t receive the link?

If you don’t receive confirmation emails from both PayPal and Zoom within 8 hours of registering, send an email to the Registrar, at registrar@learningunlimitedetobicoke.com.

Is registration limited by where I live or travel?

No; our links work wherever Zoom is available.

Do people residing together each need to register and pay for the same lecture series on Zoom?

No. However, purchased links are to be shared only within a household. If it appears that this policy is being violated, the Registrar may communicate this policy to the registrant; if it is determined that the policy is being violated, LUE reserves the right to cancel the registration without giving a refund. We recognize that some of our clientele may be elderly, infirm or disabled in one manner or another, and such factors may cause us to relax our policy in individual cases.

Are lectures recorded for later playback?

Yes. Each Zoom lecture will be recorded, and will be available to registered members for 6 days. If you are registered for a series, you will get an email with a link to the recording, sometime in the afternoon of the day the lecture was presented

If I cannot attend a lecture series for which I’ve registered, will my money be refunded?

Refunds will be issued if you cancel at any time BEFORE the start of the first lecture in a series.

How do I cancel my registration?

To cancel a registration, use the Cancel Your Registration link in your confirmation email from Zoom. You must do this before the start of the first lecture in the series, if you want to receive a refund.

Can I switch my registration to another Series?

This can only be done prior to the start of the first lecture in the series. Use the Cancel Registration link in your confirmation email from ZOOM, and then re-register for a different series.

Do you offer any ‘in person’ courses?

We don't know yet if we will be able to offer an in-person series on Wednesdays at Fairfield Seniors’ Centre, 80 Lothian Avenue, Etobicoke.

Do both spouses have to register and pay separately to attend the ‘in person’ course?

Yes: as with any live ‘in person’ event, each individual must pay an entry fee and purchase their own separate ticket.

Why do I need to keep my payment receipt for an ‘in person’ lecture series?

At the first lecture, you will show your payment receipt at the entry door in order to be given your permanent entry badge for this lecture series. The badge will bear your name and will be contained in a plastic case on a cord. This entry badge will be your entrance ticket to all subsequent lectures in an in-person series. You will be required to show this badge every week when you enter the auditorium door at every lecture. Please do not lose this badge.

Will there be coffee/tea service provided at break time between lecture end and the start of the Q & A session?

Because of new congestion safety rules at Fairfield, we are no longer permitted to serve beverages/snacks in the halls. You are welcome to use the water fountains in the hall or bring your personal water bottle with you.